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Aetna Reviews

General Information

Founded in Connecticut in 1853, Aetna is still going strong and is now one of the largest insurance companies in America, serving more than 45 million people. While originally founded as a life insurance company, Aetna now offers a wide range of coverage, including life, health, student, and disability insurance. They also offer Medigap (Medicare Supplement Insurance) coverage and Medicare Advantage Plans. Health insurance plans from Aetna may be purchased privately or through the health insurance exchange. Aetna also has numerous subsidiaries within the healthcare industry.

Advantages

An incredibly diverse range of health plans are available from Aetna, including health maintenance organization (HMO) plans, preferred provider organization (PPO) plans, health savings account (HSA) plans, and many more. These plans can be further customized with the addition of supplemental coverage, such as vision and dental. With such a wide range of plans and potential additions to choose from, it's easy to find something that will suit your specific needs and budget.

Aetna is a particularly good choice for the budget-conscious. On average, Aetna's health insurance plans are some of the most affordable of any major insurer. Of course, prices will vary depending on your situation and the type of plan and level of coverage you want.

The company also offers many notable resources for their customers. For example, Aetna's website allows users to find doctors participating in their plan's network, pay premiums, order medications, view the status of claims, manage prescriptions, and ask questions 24/7. Many of this can also be done through the company's mobile app. Aetna also provides tools which can be used to track health statistics like blood pressure over time, allowing users to set goals and monitor their progress. Some plans also offer special programs and discounts to help keep enrollees active and healthy.

Last but certainly not least, Aetna boasts an especially broad network of doctors and hospitals. Considering the fact that many of its plans require or encourage visiting on-network healthcare providers, having a wide range to choose from is definitely a plus.

Drawbacks

The biggest drawback with Aetna is its limited service area. Aetna's plans are not available in all states, and the availability of optional extras, such as supplemental dental coverage, is even more limited. States in which Aetna plans are available include Alaska, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Maine, Michigan, Nevada, New Jersey, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, and West Virginia. Those who live in other states will need to look elsewhere for their health coverage.

Reviews and Financial Strength

Aetna has been awarded good financial strength ratings from all of the major independent ranking companies: an A- (strong) from Standard & Poor's, an A2 (excellent) from Moody's, an A (excellent) from A.M. Best, and an A from Fitch. Financial ratings such as these are important because they help to determine a company's ability to pay out claims in the future. Aetna also enjoys overall favorable reviews from customers and is generally seen as a helpful and reliable insurer.

Concluding Remarks

Aetna has more than a century's experience in the insurance industry and is hailed today as one of the largest and most popular health insurers in the United States. While geographically limited, Aetna's plans are affordable and come in a variety of types and coverage levels. The company also offers many valuable online tools and resources for their customers. If you live in one of the states listed above and are looking for budget-friendly health coverage with plenty of options to choose from, Aetna is definitely a company worth considering.

Following reviews are helpful.

Excellent service at reasonable rates, March, 2019

I am a satisfied customer of Aetna health insurance. I have received excellent service at reasonable rates all along from this company. The policy makes it very convenient for customers to visit their preferred health care providers as you do not need referrals from primary care physicians.

company representatives are very sensitive, January, 2019

The company representatives are very sensitive to needs of the customers. You can expect very understanding personnel to assist you during the application process.

On the downside, some could find the rates a little high, but it is well worth it when you consider the high quality of service that you get from Aetna.

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